I encourage you to compare this health guarantee to that of other Bernedoodle, cavalier and maltipoo Breeders. This is the best health guarantee you will find online! I do this quite simply because my puppies & parents are healthy & come from champion bloodlines. loic pets puppies is one of the few kennels with a money-back guarantee in case your puppy is found to be unhealthy by a veterinarian within 30 days. In addition, I also guarantee my puppies against serious congenital & genetic disease for one (1) year!
What is the loic pets puppies Health Guarantee?
First of all, the term “Guarantee” isn’t quite proper. Nobody can guarantee that anything living thing won’t get sick or die. So think the right word should be “Health Warranty”. You’re investing a lot of time and money in locating and purchasing your cute puppy. You deserve a reasonable degree of protection!
The Loic pets puppy Health Guarantee consists of two parts:
Part 1 – Protects you from receiving a sick puppy. You must have your puppy examined by a licensed veterinarian within 72 hours after leaving my care. If your veterinarian determines the puppy is ill and/or unfit for sale, you should return the puppy for a full refund of the sale price or opt for a “next available” puppy of your liking.
A few important details: First – I require an original written statement from your veterinarian. Second – I will not reimburse veterinary fees. Third – Puppy’s shipping fees are non-refundable, however; if you paid to have your puppy shipped, I will pay to have the puppy returned. If a “next-available” puppy is to your satisfaction, I will pay his/her shipping.
Finally, I adhere strictly to the 72 hours time limit. I understand veterinary offices are closed on weekends & holidays, but viruses don’t respect office hours. If I extend this time limit, I may end up being responsible for a puppy’s illness he/she encountered after leaving my very own protective and cautious care.
Part 2 – Protects you over the long term from any possible genetic defect or congenital disease. If your dog is diagnosed with a serious genetic defect, or congenital disease before one years of age, I will provide you with a healthy replacement. Depending on the specific condition, I will work with you to decide how to best care for the sick dog.
Examples of conditions that would entitle you to a healthy replacement include; life-threatening heart condition, genetic disease or defect & degenerative nerve disorders. In other words, conditions that effect longevity or the quality of life of the puppy.
Examples of conditions that would not qualify for replacement are but not limited to; innocent heart murmurs . In other words, any condition that an otherwise healthy dog can live with & still live a happy quality of life, or a condition that is treatable.
In general, I would accept a veterinarian’s opinion of what constitutes a serious defect, but may require a second opinion which would be obtained at my expense. No refund will be issued if there is obvious neglect; if there are any violations of the Sales Agreement. If I cannot offer a healthy replacement within six months or I am no longer operating my kennel. I will refund the original purchase price of the puppy, not including delivery.
Have questions or want to learn more about Loic Pets? Contact us today – we’d love to hear from you!
